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FAQs
Can i use my own fabric?
Unfortunately we cannot make covers or reupholster furniture using a customer's own fabric. All Plumbs fabrics have to go through stringent quality and safety checks and regulations which restricts us from taking fabric from our customers
Is there a consultant in my area & who are they?
Plumbs currently cover 98% of UK households – so the chances are ‘yes’ we have a Consultant in your area. In fact we currently have around 150 Consultants nationwide who are on hand to offer free no-obligation advice. If we don’t currently have a Consultant in your area we can sometimes offer a mail order service. For more information about ‘Covers by Mail’ please call 0800 019 05 05
How long will my order take to complete?
If you have ordered Loose covers your consultant will normally return within six to eight weeks from placing an order. If you have ordered Traditional Loose Covers or Reupholstery your furniture is taken away and worked on and returned two to three weeks from furniture collection
About Plumbs
In 1953, Tom and Bernice Plumb started selling home accessories on their market-stalls across Lancashire. Their friendly nature, alongside good customer service and attention to detail, formed the foundations of the company that officially opened in 1960. When their son, Geoff, became involved in the business, he decided to place a small advert in the Daily Mirror. Running on the 3rd February 1968, this was the start of Plumbs' mail order success.
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