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FAQs
How do i place my first order at natural collection?
t First you will need to browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our website. You will also find links to browse lists and tags.
What is the natural collection returns policy?
If you’re not completely satisfied with your order you can return all or part of it to us within 30 days of receipt for a refund or replacement. Items must be returned to us in their original condition, including any packaging.
I've shopped before - do i need to re-register at natural collection?
We moved to a much improved IT platform on 5th June 2009 and if you shopped with us before that date, you will need to take a moment to register your details again. The advantages of the new account system including checking the status of your order, reprinting an invoice, adding a review, adding an item to a list or checking the status of an enquiry you've raised. All these will contribute to a much better shopping experience.
About Natural Collection
We strongly believe that the breadth and depth of your values as an ethical consumer are personal to you. Whether you're new to the idea of ethically-conscious buying or you're very passionate about a whole range of ethical issues that affect what you buy, those values are personal to each and every one of us. Taken together, our shared values are something that we feel the wider community should engage with, offer support for, and encourage
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