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FAQs
Can i place an order over the phone at monsoon?
We are pleased to announce our new telephone ordering line where our customer services team are happy to assist our customers by placing an order for them and assisting them with any styling queries they may have.
What is the monsoon online returns policy?
When returning to our warehouse please ensure you write your home return address on the outside of your parcel. This is to ensure that if deliveries are delayed or stopped then there is the option for Royal Mail to return this to you. We will still honour any refunds for any orders returned to us within the returns timeframe but delayed by Royal Mail.
Does monsoon deliver to internationally?
Yes International delivery available
About Monsoon
Our story begins with one man and his vision; to bring vibrant, colourful, hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started on a hippy commune in Ibiza, 1970, and finished with an overland trip east, through Afghanistan and India. Our founder, Peter Simon, returned from his life-changing adventures to pursue a new passion for beautiful, bohemian-inspired pieces with hand-printed, hand-woven and crochet design details, which he started to trade from a stall on Portobello Road, London. Three years later, he opened the first Monsoon store in Beauchamp Place. The first Monsoon collections featured clothes made with hand-loomed cotton and silk fabrics, organic vegetable dyes and artisan block-printing techniques.
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