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FAQs
How do i make an online return at charles & keith?
Our return policy is only applicable to any item(s) purchased online and delivered in United Kingdom, within 30 days of receiving your order
Can i amend/cancel my order?
They are only able to amend the billing/shipping address. You will not be able to amend the size/colour of the item(s); remove or add item(s); or change the payment mode
My order was unsuccessful, what should i do?
If your order was not successfully placed, please check that the correct address, postal code and authentication code (if applicable) were used. Do note that periods (.) and commas (,) are the only recognised characters within the order fields
About Charles And Keith
CHARLES & KEITH was founded with a vision to empower women around the world to express themselves freely through fashion. The brand pushes the boundaries of modern footwear and accessories by constantly reinventing fashion with its curated collections. Since its establishment in 1996, the brand has expanded its reach beyond brick-and-mortar stores by offering online shopping on its website CHARLESKEITH.COM. Its stylish and trend-focused designs are now available in Asia Pacific, the Middle East, Europe and the United States of America
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